Privacy Policy
At Elivion Staycations, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you book, visit, or interact with our website and services. By using our website or staying with us, you consent to this policy.
Information We Collect
Personal Data You Provide
- Contact details (name, email, phone number, address)
- Booking information (travel dates, number of guests, payment details)
- Preferences (e.g., room setup, amenities, special needs)
- Communication (emails, messages, feedback)
Automatically Collected Information
- Device and browser details (IP address, device type, browser type)
- Website usage (pages visited, duration, clicks)
- Location data (derived from IP)
- Cookies and similar technologies (see Cookies section)
How We Use Your Information
We use your data to:
- Manage your reservations and provide customer support
- Improve our website and services based on usage trends
- Share updates about promotions, events, or special offers (with your permission)
- Protect against fraud and support legitimate business operations
You have the option to opt out of marketing communications—just let us know.
Cookies & Tracking
We use cookies and tracking tools to enhance your experience, such as:
- Session Cookies for seamless navigation
- Preference Cookies to remember your booking preferences
- Security Cookies to protect your data
You can disable cookies in your browser, though some features may be affected.
Data Sharing & Third Parties
We may share your information with:
- Service providers assisting with reservations, payments, or marketing
- Legal authorities, if required by law
- Related businesses within our group, when necessary
We do not sell or rent your personal data to third parties.
Data Security & Cross-Border Transfers
We take reasonable technical and organizational steps to safeguard your information. Because we’re based in the Philippines, your data may be stored or processed here. By using our services, you consent to this transfer.
Children’s Privacy
Our services are not intended for children under 13. If we learn we have received personal data from a child under 13 without parental consent, we will delete it.
Your Rights
Depending on where you are, you may have rights to:
- Access, correct, or delete your personal data
- Withdraw your consent to future data processing
- Ask for data portability or restriction of processing
- Lodge a privacy complaint with relevant authorities
Changes to This Policy
We may update this policy from time to time. We’ll notify you of significant changes via email or prominent notice on our website. The updated policy will include a new effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: julie@elivionstaycations.com
Address: (+63) 916-958-7805
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